When you book your vacation with Lucky Travelers, we will be your main contact throughout the entire planning process, and even during your trip. You can and should contact us with all of your questions and concerns. We will then work with Disney on all the details, questions, and concerns you have. You will not need to contact Disney for anything, we take care of everything (unless you want to do some things yourself).
If you book reservations directly through Disney, you may end up talking to a different Cast Member every time you call. You will not have the personal relationship you develop when you work directly with us as your travel agent. You will never need to explain something more than once when you have just one point of contact.